Cancellation Policy

We understand that plans may change, and circumstances can arise that necessitate the cancellation of your pilgrimage. Please take note of our cancellation policy outlined below:

1. Cancellation Period:

• Cancellations made 14 days or more before the scheduled departure date will be eligible for a full refund.
• Cancellations made between 10 and 14 days before the scheduled departure date will be eligible for a partial refund of 60% of the total booking amount.
• Cancellations made within 7 days of the scheduled departure date are non-refundable.
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2. Refund Process:

• Refunds, if applicable, will be processed within 5 business days after receiving the cancellation request.
• All refunds will be issued to the original payment method.

3. No-shows:

• No refunds will be provided for no-shows or unused portions of the pilgrimage.

4. Amendment Policy:

• Amendments to the booking are subject to availability and may incur additional charges.

5. Force Majeure:

• In the event of unforeseen circumstances, such as natural disasters or political unrest, leading to the cancellation of the pilgrimage, we will work with affected individuals to find suitable alternatives or provide refunds as appropriate.

Please contact our customer service team at info@alakhtartravels.com for any cancellation-related inquiries or to initiate the cancellation process.